CANCELLATION INFORMATION
Information on diving course cancellations can be found in the respective course. TICKET CANCELLATION IN THE ONLINE BOOKING SYSTEM:
- If you are unable to attend or are not "fit to dive", you can easily cancel the booked services yourself (including individual tickets).
- Of course, you can also send a substitute. This doesn't need to be registered in advance.
- If you wish to cancel all or individual tickets, the following cancellation fees apply: Cancellation up to 1 week before the booked date: 95% refund; Cancellation 1 week to 3 days before the booked date: 90% refund; Cancellation 3 days to 1 day before the booked date: 80% refund; Cancellation 1 day to 1 minute before the booked date: 75% refund. The refund will be made automatically after you cancel your tickets online. Please note that we naturally try to keep the cancellation fees as moderate as possible. The shorter the notice of cancellation, the less likely it is that the seats can be allocated to someone else. Therefore, we unfortunately have to charge the moderate fees mentioned above. We thank you for your understanding.