Ticket insurance
We offer our customers ticket insurance from the Ergo Insurance Group. Ticket protection covers the risk of cancellation if, for example, you are unable to attend a booked diving ticket or diving course due to illness. The insurance then covers the ticket or cancellation costs for you.
FAQ - Frequently Asked Questions:
Is a cold also covered by insurance?
As is well known, you shouldn't dive with a cold. Therefore, a cold is an insured event under ticket insurance. However, even if you have a cold, a doctor's certificate must be submitted to the insurance company.
What if my buddy gets sick?
If you're traveling as a team and one of you gets sick, the ticket for the non-sick person is also covered. Because you're not allowed to dive alone, and if your buddy gets sick, diving is canceled for you as well.
Important: Both parties must, of course, have taken out insurance.
Any further questions for Ergo Insurance?
If you have any further questions about ticket insurance, please contact Ergo Versicherung directly.
49 89 4166 - 1766 ( Mon.-Fri. 8am-7pm, Sat. 9am-1pm )
